FAQ
Frequently Asked Questions (FAQ)
Is your agency licensed by the Malaysian government?
Yes, we are fully licensed by:
● JTK (Ministry of Human Resources)
● Immigration Department of Malaysia
● Related industry regulators
How do you ensure compliance with Malaysia’s labor laws?
We do as per below practice:
● Stay updated on changing policies (e.g., MADANI Foreign Worker Employment Relaxation Plan)
● Conduct employer audits
● Provide orientation on Malaysian workplace culture
What types of foreign workers can your company help recruit?
We specialize in recruiting foreign workers across various industries, including construction, manufacturing, agriculture, hospitality, and other sectors.
How long does it take to process the recruitment of foreign workers?
Typically, the recruitment process takes between 2 to 4 months, depending on the worker’s origin country and the completion of necessary documentation.
What countries do your foreign workers come from?
We recruit workers primarily from Indonesia, Bangladesh, Nepal, Myanmar, India, Pakistan, and other countries which are under approved source countries by the Malaysian government.
What are the employer’s responsibilities when hiring foreign workers?
Employers are responsible for:
● Providing a valid work contract and fair compensation.
● Arranging proper accommodation and healthcare.
● Ensuring workers’ welfare and compliance with local labor laws.
● Renewing work permits and adhering to immigration policies.
Do you handle work permit applications and renewals?
Yes, we handle the entire work permit application process, including renewals and necessary documentation, ensuring full compliance with Malaysian immigration laws.
How do you ensure the quality and reliability of foreign workers?
We conduct a rigorous screening process, including:
● Skills and experience verification.
● Health and medical examinations.
● Pre-departure orientation to understand Malaysian work culture and expectations.
Can your company manage large-scale foreign worker recruitment projects?
Yes, we have the capacity and expertise to manage large-scale recruitment projects across multiple industries.
What support services do you provide after deployment?
We offer ongoing support, including:
● Worker monitoring and welfare checks.
● Mediation in case of disputes.
● Assistance with permit renewals and repatriation if necessary.
How can I get started with your recruitment services?
Simply contact us through our website or call our customer service hotline to schedule an initial consultation. We will guide you through every step of the process.
Can my family join me in Malaysia?
Depends on your visa type. Some passes (e.g., Employment Pass) allow dependents after meeting salary thresholds.