Frequently Asked Questions
Find answers to common questions about our recruitment services, processes, and policies
01.
Licensing & Compliance
Yes, we are fully licensed by:
- JTK (Ministry of Human Resources)
- Immigration Department of Malaysia
- Related industry regulators
We do as per below practice:
- Stay updated on changing policies (e.g., MADANI Foreign Worker Employment Relaxation Plan)
- Conduct employer audits
- Provide orientation on Malaysian workplace culture
02.
Recruitment Process
We specialize in recruiting foreign workers across various industries, including construction, manufacturing, agriculture, hospitality, and other sectors.
Typically, the recruitment process takes between 2 to 4 months, depending on the worker’s origin country and the completion of necessary documentation.
We recruit workers primarily from Indonesia, Bangladesh, Nepal, Myanmar, India, Pakistan, and other countries which are under approved source countries by the Malaysian government.
We conduct a rigorous screening process, including:
- Skills and experience verification
- Health and medical examinations
- Pre-departure orientation to understand Malaysian work culture and expectations
Yes, we have the capacity and expertise to manage large-scale recruitment projects across multiple industries.
03.
Employer Responsibilities
Employers are responsible for:
- Providing a valid work contract and fair compensation
- Arranging proper accommodation and healthcare
- Ensuring workers’ welfare and compliance with local labor laws
- Renewing work permits and adhering to immigration policies
Yes, we handle the entire work permit application process, including renewals and necessary documentation, ensuring full compliance with Malaysian immigration laws.
04.
Support & Services
We offer ongoing support, including:
- Worker monitoring and welfare checks
- Mediation in case of disputes
- Assistance with permit renewals and repatriation if necessary
Simply contact us through our website or call our customer service hotline to schedule an initial consultation. We will guide you through every step of the process.
Depends on your visa type. Some passes (e.g., Employment Pass) allow dependents after meeting salary thresholds.
Quick Service On Emergency Call - 24/7
Our dedicated support team is available round the clock to assist with your requirement needs, candidate placement and any urgent requirements
